Cancellation and Refund Policy
Cancellations and Refunds (within 24 hours)
Cancellations and Refunds (within 24 hours)
| Required | Amount per ticket | |
| Agent-assisted cancellation | Cancellation within 4 hours of booking and before midnight on the booking date. |
| |
| Cancellation after 4 hours of booking but before midnight | $100 per reservation | ||
| Cancellation after midnight and within 24 hours of booking (US websites only) | $100 per reservation |
Refund and cancellation policy after 24 hours
| Air – Economy | Air – Business/First | |||
| Domestic | International | Domestic | International | ||
| 1st agent-assisted cancellation with Future Credit | $100 | $200 | $300 | $300 | |
| Second agent-assisted cancellation with refund | $200 | $300 | $500 | $500 | |
| Changes in existing banknotes (Exchange) | |||||
| In 4 hours | $25 | $50 | $50 | $50 | |
| Within 10 days of the new travel date | $200 | $250 | $500 | $500 | |
| More than 10 days from the new travel date | $200 | $250 | $500 | $500 | |
Special services
| Agent-assisted refund or assistance in obtaining future airline credit due to any of the possible reasons (our service fees apply in case of success, but do not include airline fees) | Spelling error in passenger’s name | $50 |
| Visa and passport services | $50 | |
| Luggage-related service | $25 | |
| Luggage-related service | $25 | |
| Services in case of no-show | $25 | |
| Boarding services denied | $25 |
We offer special discounts under our CEP policy. The CEP policy covers military personnel, senior citizens (over 64 years of age), natural disasters, bereavement, young adults (between 16 and 25 years of age), the terminally ill, and people with disabilities.
All future airline refunds/credits are subject to each airline’s fare rules, policies, and procedures. Service fees will be converted to your local currency on the checkout page. Passenger types = adults, children, seniors, infants, students, military. All service fees charged after ticketing are non-refundable and subject to change without notice. Aerolineasupport.com fees
, additional charges, and other fees are in addition to airline, hotel, or car rental fares and charges.
You will only be charged the final total amount. Government taxes and fees are subject to change. You will only be charged the final total amount shown.
- Most of our airline tickets are non-refundable. They are only available if our travel providers’ fare rules allow cancellation and refunds, and if we have accepted your refund request, if you have not shown up (most no-show bookings are not eligible for any supplier exemptions for processing refunds), and if we can obtain exemptions from the suppliers to process this requested cancellation and refund.
- Airline refunds/future credits are subject to airline fare rules, policies, and procedures.
- Special Services: All services mentioned are offered ONLY upon request and are subject to each airline’s review and approval process, along with their rules, policies, and fare procedures. Incorrect Name: The passenger’s name on their airline ticket does not match their passport or other universally accepted government identification. Visa/Passport: A visa/passport refusal letter is typically required to process a request. Baggage: Please retain all baggage receipts and tags. No-Show: Documentation will be required explaining why you were unable to attend your scheduled departure. Denied Boarding: Documentation will be required explaining why you were denied boarding for your scheduled departure. Duplicate Tickets: Copies of all tickets, reflecting the exact same itineraries booked with us, will be required to process a refund request.
